Our Commitments to You
How RR88 approaches your personal data
Data Security First
All data transmitted between your device and RR88 is protected by SSL encryption. Account access is further secured by OTP verification, so only you can authorise changes or transactions on your account.
No Selling of Your Data
RR88 does not sell your personal information to third parties for advertising or marketing purposes. Your data is only shared with service providers who help us operate the platform securely and compliantly.
You Control Your Data
You have the right to request access to the personal information we hold about you, and to ask for corrections where necessary. You can also request account closure through your dashboard at any time.
KYC for Your Protection
Identity verification is required before withdrawals can be processed. This protects both you and the platform from fraud and ensures that winnings are paid to the correct and verified account holder.
Secure Data Storage
Personal data is stored on secure servers with access limited to authorised personnel only. Retention periods are aligned with standard financial and operational record-keeping requirements.
Transparent Updates
If this Privacy Policy changes in a way that affects how your data is used, we will notify you through the platform or via the email address on your account. Continued use means you accept the updated policy.
Contents
Questions about your data? Reach support through your account dashboard. You can also check the FAQ page for common queries.
This Privacy Policy applies to all players who register or use the RR88 platform. By creating an account or using our services, you acknowledge that you have read and understood how we handle your personal data as described here.
01 Who We Are
RR88 ("we," "us," "the Platform") is an online casino and sports betting platform serving players in the Philippines. The platform is accessible at rr88.lt and through the RR88 mobile app.
As the operator of this platform, RR88 is responsible for the personal data you submit when using our services. This Privacy Policy explains what data we collect, why we collect it, and how it is handled across our platform — including the casino, sports betting, eBingo, and withdrawal services.
02 What Information We Collect
We collect different types of information depending on how you interact with the RR88 platform. This includes:
| Category | Examples | When Collected |
|---|---|---|
| Registration data | Full name, date of birth, email address, username | During account creation |
| Identity verification | Government-issued ID, selfie photo, proof of address | During KYC process |
| Financial data | GCash / Maya account details, bank account info (for withdrawals) | When making transactions |
| Usage data | Login times, pages visited, games played, bets placed | During platform use |
| Device and technical data | IP address, device type, browser, operating system | Automatically during access |
| Communications | Support chat history, emails sent to us | When you contact support |
We do not collect credit card numbers or cryptocurrency wallet addresses, as these are not supported payment methods on RR88.
03 How We Use Your Information
RR88 uses your personal data for the following purposes:
- To create and manage your account, including processing registrations and verifications.
- To process deposits and withdrawals in PHP through supported payment channels such as GCash, Maya, and bank transfer.
- To verify your identity during KYC, as required before any withdrawal can be processed.
- To detect, prevent, and respond to fraud, money laundering, and other prohibited activities on the platform.
- To send account-related notifications such as OTP codes, transaction confirmations, and security alerts.
- To improve platform performance, troubleshoot technical issues, and develop new features.
- To manage responsible gaming tools, including session limits , deposit controls, and self-exclusion requests.
- To respond to your support queries and resolve account-related concerns.
We only use your data for purposes that are relevant to operating the RR88 platform and providing you with a safe, functional gaming experience.
04 Legal Basis for Processing
RR88 processes your personal data on the following grounds:
- Contractual necessity — processing required to fulfil the terms of your account agreement, such as verifying your identity and processing transactions.
- Legitimate interests — fraud prevention, platform security, abuse detection, and service improvement, where these do not override your rights.
- Legal obligation — retaining financial records and cooperating with lawful requests from relevant authorities where required.
- Consent — where we rely on your consent for specific processing activities, such as optional marketing communications, you may withdraw consent at any time through your account settings.
05 Data Sharing and Third Parties
RR88 does not sell your personal data. We may share your information with third parties only in the following circumstances:
- Payment processors — to facilitate deposits and withdrawals via GCash, Maya, Philippine online banking, and bank transfer.
- Identity verification providers — to carry out KYC checks as part of the account verification process.
- Fraud prevention and security services — to detect suspicious activity and protect the platform and its users.
- Technology and hosting providers — third-party vendors who provide infrastructure, analytics, or support services necessary to operate rr88.
- Legal and regulatory authorities — where we are required by law or a lawful order to disclose information.
All third-party providers who access your data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is necessary for their services to RR88.
06 Cookies and Tracking
RR88 uses cookies and similar tracking technologies to operate and improve the platform. Cookies help us keep your session active, remember your preferences, and understand how players navigate the site.
The main types of cookies we use include:
- Essential cookies — required for the platform to function, including session management and security tokens. These cannot be disabled.
- Analytics cookies — help us understand how the platform is being used so we can improve performance and the player experience.
- Preference cookies — remember your settings so you do not have to reconfigure them on each visit.
Most browsers allow you to control or delete cookies through their settings. Note that disabling essential cookies may affect your ability to log in or use core platform features.
07 Data Retention
RR88 retains your personal data for as long as your account is active and for a period after closure as required by financial record-keeping standards and applicable obligations.
In practice, this means:
- Account and registration data is retained for the duration of your account and for a defined period after account closure.
- Transaction records, including deposit and withdrawal history, are retained as required for financial audit and compliance purposes.
- KYC documents are retained for the period required by applicable identity verification standards.
- Support communications are retained to assist with ongoing or future queries and for audit purposes.
Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked to you personally.
08 Your Rights
As a player on RR88, you have the following rights regarding your personal data:
- Right to access — you may request a copy of the personal information we hold about you.
- Right to correction — if any of your personal data is inaccurate or outdated, you may ask us to correct it.
- Right to deletion — you may request that we delete your personal data, subject to our legal retention obligations.
- Right to object — you may object to certain types of processing, such as processing based on legitimate interests.
- Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact RR88 support through your account dashboard. We will respond to all valid requests within a reasonable timeframe. Note that some requests may be subject to identity verification before we can act on them.
09 How We Protect Your Data
RR88 takes data security seriously. We apply a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.
- All data in transit between your device and our servers is encrypted using SSL/TLS.
- Account access is protected by password authentication and OTP verification for sensitive actions.
- Access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis.
- Our systems are monitored for suspicious activity, and security reviews are conducted on a regular basis.
While we take all reasonable steps to protect your data, no system is entirely immune to risk. You also play a role in keeping your account secure — never share your password or OTP with anyone, and contact support immediately if you notice any unauthorised activity on your account.
10 Changes to This Policy
RR88 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable requirements. When we make material changes, we will notify you via a notice on the platform or through the email address associated with your account.
The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this page periodically. Continued use of RR88 after updates have been published means you accept the revised Privacy Policy.
11 Contact Us
If you have any questions about this Privacy Policy, or if you want to exercise your data rights, you can reach the RR88 support team through your account dashboard. Our team is available to assist players from Manila, Quezon City, Cebu, Davao, and across the Philippines.
You can also find answers to common platform questions on the FAQ page. For policy-related matters, the email address listed in the footer of this page can also be used — please note that it is displayed as text only and cannot receive direct emails from this page.
For questions about your account, terms of use, or responsible gaming tools, you may also refer to the Terms & Conditions and Responsible Gaming pages.
Play With Confidence on RR88
Your data is protected and your account is in your hands. Register today to access the full RR88 platform — casino, sports betting, eBingo, and more. Players must be 21 years or older.